Beginner help topics are listed in recommended order of completion.

Beginner Tutorials

BLOX Subscription Overview

BLOX Subscription Overview

BLOX Subscription is where digital subscriptions are created and their subsequent transactions are managed. BLOX Subscription supports a set of service types for managing new and existing subscribers. Rule Profiles are then used to specify which site sections are paywalled for each service.

Service Types

Service Types

A subscription service is a digital service that grants readers access to paywalled site content. Subscription services can be configured with tiered pricing based on duration. Multiple subscriptions can be created for appealing to different audiences within your readership. Subscription services support both hard and soft paywalls. 

Working with Rule Profiles

Working with Rule Profiles

A Rule Profile is a definition of section(s) that encompass a digital subscription. A site can feature a single Rule Profile or multiple Rule Profiles for targeting different audiences. 

Subscription Wizard

Subscription Wizard

The Subscription Wizard within BLOX Subscription allows a reader who has an active User Account to be manually assigned to a subscription service. 

Service Types

Subscription Service

Subscription Service

A Subscription service is a digital service that grants readers access to paywalled site content. Subscription services are configured with tiered pricing based on duration.

Delimited Verification Service

Delimited Verification Service

A Delimited Verification service grants readers permission to paywalled content by referencing a .CSV list of current subscribers. 

Free Service

Free Service

A Free service grants readers permission to paywalled content. This can be useful for granting staff with site access, without having to purchase a subscription.  

Domain Service

Domain Service

A Domain service grants permission to paywalled content to all users with a given domain, such as TownNews.com, as part of their email address. 

Advanced Tutorials

Premium Credit Card Management for BLOX Audience+

Premium Credit Card Management for BLOX Audience+

Premium Credit Card Management or "Wallet" is a comprehensive suite of retention tools designed exclusively for BLOX Audience+ and BLOX Pay. This upgrade provides our partners with a seamless payment experience, unlocking a world of possibilities and ensuring customer satisfaction.

Rule Profile tab

Rule Profile tab

Rule Profile sets which pages are behind a paywall. Readers will not be able to access the URLs covered by that particular rule profile unless they are signed up for a particular service that protects that URL. You can have multiple services covering URLs and the reader will only need purcha…

Configure tab

Configure tab

Configuration is where you set up the payment handler for this service.

Purchase Rates tab

Purchase Rates tab

To edit an existing purchase rate select the rate and click Edit or double click on the rate.

Service Information tab

Service Information tab

Service Information displays the ID, Service type, Display Priority, Name, Notification Email, Description, Help Text, and Service Flags.

Setting up recurring payments

Setting up recurring payments

Recurring payments requires you to have a PayPal PayFlow Pro Merchant account.  Contact your Regional Sales Rep for account set up information.

Vision Data

Vision Data

With the Vision Data integration there are two points of integration with the Circulation system.

How do I set up user payment information?

Open Design/Blocks.Navigate to the Users URL.Open Page Customizations on the right side of the interface.Select the Payment information dropdown.Click the checkmark next to Company Name and enter your business name as you want it to appear.Click the checkmark next to Company address and ente…

How do I set up a DTI service?

How do I set up a DTI service?

In BLOX, go to Community > Subscription. Click on the sprocket in the upper right corner to open the configuration menuUnder Application Settings, click on Services. Click New, then click DTIOn the Service information panel, name the Service.Users will see this name during the signup proc…

How do I use Promo Codes with Audience+?

Audience+ supports the use of promo codes for special landing pages and tracking behind-the-scenes. Since Rates are the driving force behind prices, promo codes are optional.

How do I get subscription data out of BLOX Audience+?

How do I get subscription data out of BLOX Audience+?

Whether you’re looking for month-end subscription revenue stats, subscribers’ contact information, or dynamic paywall KPIs - BLOX CMS offers several ways to get access to your data. Need help with a specific use case?  Submit a customer support ticket and we’ll be happy to help.

How do I give website access to subscribers from different publications?

Linked Site is a BLOX subscription service that was created to support cross-domain bundled subscriptions. This proxy service validates subscriptions based on email address. A user’s original subscription needs to be managed on the parent domain. Support will exist for Activation Confirmatio…

Article Gifting - FAQ

How does the article gifting feature work?To gift an article, navigate to the article you want to send, click on the "Gift" button, enter the recipient's email address, and add a personalized message to the email if desired. The recipient will receive an email from the subscriber with a link…

Article Gifting - User Workflow

Article Gifting - User Workflow

NOTE: Article Gifting must be enabled on a Service and the site must have Audience+. Check out How to set up Article Gifting and Article Gifting - FAQ for additional information.

Grace Period FAQs

What are Grace Periods and why should I use them?Grace is a brief extension where a user continues to have access after a subscription expires. Grace is activated when auto-renewal fails, giving you a runway to collect payment instead of losing the subscriber completely.How do I turn on Grac…

PayPay Button FAQ

How does the PayPal button work with BLOX Audience+? BLOX Audience+ has an integration to provide the PayPal button as an option on 1-page purchase. When users click the PayPal button, they are redirected to their PayPal account to select their preferred payment method. After completing the …

PayPal Button Setup

PayPal Button Setup

Setting up the PayPal payment button on your website is an essential step in providing your readers with flexible and secure payment options. This guide is designed to help you through the process.